Responding to complaints from mobile phone consumers in Hong Kong about hidden telecommunications fees and high bills, Hong Kong's Office of the Telecommunications Authority has taken action. OFTA has published measures that have been implemented by individual mobile operators to prevent what it calls "mobile bill shock". These measures include allowing customers to opt-out of […]

The Nanjing branch of China Mobile has reportedly been involved in illegal charges of up to CNY30 million.
According to local Chinese media, a national special audit of telecom costs arranged by the National Development and Reform Commission identified China Mobile's Nanjing branch as having overcharged consumers about CNY30 million between January 2007 and August 2008.
At […]

According to the order previously issued by China's Ministry of Industry and Information Technology, starting from January 15, 2009, Chinese telecommunications operators have implemented unified prices for the short message service, no matter if the message is sent within the network of a single operator or sent across networks of … Read More>>

China's Ministry of Industry and Information Technology and National Development and Reform Commission have jointly published a notice which orders Chinese telecom operators to set a unified price before January 15, 2009 for short messages sent within a network and between different networks.

Having upgraded the highest speed of its ADSL broadband to four megabytes, the China Netcom Beijing branch has now started to reduce the fee for its two megabytes ADSL broadband and the price has been formally decreased to CNY168 from November 2008.