Guiyang-headquartered Longmaster Information & Technology Company Limited has signed a strategic cooperation agreement with Baidu to establish an Internet medical platform. With the strategic partnership, the two parties will also strive to improve awareness of Internet hospital brands and explore the value of medical big data. Using data from the hospital resources, Longmaster and Baidu […]

Yihaodian.com, a Chinese B2C e-commerce website and Internet retailing subsidiary of Wal-Mart, announced a new mobile phone strategy. Wei Huazhen, vice president of Yihaodian.com, said during the company's latest press conference that the company will attach more importance to the mobile phone sector. Based on its "D50" pricing strategy, the company will continue to expand […]

Ericsson's global service center has established a new branch in Xi'an, Shaanxi province. The new Xi'an branch will include Ericsson's first global network operations center and new standardized service delivery center in East Asia. Prior to this, Ericsson served its customers through four global service centers; one of which is located in China with sites […]

China Unicom, the exclusive operator partner for Apple's iPhone smartphones in China, has announced the contracted prices for iPhone 4S, starting at CNY5,880. According to China Unicom, the contracted prices for 16GB iPhone 4S is CNY5,880; for 32GB is CNY6,999; and for 64GB is CNY7,999. Meanwhile, users can choose ten different mobile fee packages with […]

Starting from January 1, 2012, China Mobile Beijing has extended the validity period of its prepaid SIM cards, including electronic cards, from the current two years to five years. At the same time, prepaid cards that were already purchased by users and are still within their valid periods will also be covered in this new […]

Chinese telecom operator China Unicom announced its strategic focus for 2012 and said it will focus on the sales of phones with the prices between CNY1,000 and CNY2,000. On December 12, 2011, China Unicom and ZTE, the Chinese telecom equipment maker, jointly launched a customized phone named Skate V960, which is recognized as a strategic […]

China's Ministry of Industry and Information Technology has published a report on Chinese telecom services for the second quarter of 2011, stating that 15,025 complaints were accepted during the period, a quarter-over-quarter decrease of 0.9%. Of the complaints, those about network quality saw a slight increase of 1.8% and accounted for 21% of the total; […]

The Finnish mobile phone maker Nokia has announced that it will expand its sales network for extended warranty service in China and will offer an additional warranty period of 12 months to Chinese users.
According to Nokia, it will start to sell the extended warranty service in its specialty stores in China. Chinese users now can […]

A new initiative in Hong Kong will allow mobile phone users to make better choices of mobile broadband services following the publication of performance pledges by mobile network operators.
This is a joint initiative of Hong Kong's Office of the Telecommunications Authority and the industry aiming at increasing the transparency of the service level of and […]

Hong Kong's Office of the Telecommunications Authority this week issued a new code of practicemore….

Just weeks after China's largest telecommunications operator halted paying firms for some wireless services, two […]

Chinese telecommunications operator China Mobile has selected six PC makers, including Lenovo Group, Founder Technology, Tongfang, Haier, HP, and Dell, as its 3G netbook partners.
China Mobile will reportedly implement in-depth marketing cooperation with these six companies in product promotion and activity planning.
Similar with the sales of customized mobile phones, China Mobile will give certain subsidies […]

The Nanjing branch of China Mobile has reportedly been involved in illegal charges of up to CNY30 million.
According to local Chinese media, a national special audit of telecom costs arranged by the National Development and Reform Commission identified China Mobile's Nanjing branch as having overcharged consumers about CNY30 million between January 2007 and August 2008.
At […]

China Mobile has issued a report on the spam short message incident exposed by CCTV, and the telecommunications company states that people involved in the spam message sending have been punished and a notice of rebuke has been circulated against the company's affiliate Shandong Mobile.
CCTV, China's state-run television service, broadcast an investigative report on March […]

In response to the mobile spam message problem and the irregular use of customer information exposed on CCTV in recent days to honor the World Consumer Rights Day on March 15, China Mobile has held a nationwide television and telephone conference, asking its provincial branches to immediately investigate the problems and plug all possible loopholes.
CCTV's […]

In recognition of World Consumer Rights Day on March 15, Han Huasheng, director general of China Consumers' Association, released information that complaints related to China's telecommunications services decreased by 18% year-on-year in 2008.
Statistics from CCA show that in 2008, the nationwide consumers' associations received over 638,000 complaints by consumers and recovered economic losses of CNY660 […]

China Consumers' Association has expressed its dissatisfaction with the five public service industries of heating, power supply, banking service, telecom and cable TV service in China.