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Tag | customer service

Hong Kong Telecom Operators Publish Mobile Service Stats

11 February 2011

Hong Kong mobile network operators have published the first batch of mobile broadband service performance statistics against their performance pledges, according to Hong Kong Office of the Telecommunications Authority. These service performance statistics cover the last quarter of 2010. "With the publication of these performance statistics, consumers will be able to monitor the performance of [...]

Nokia To Expand Sales Network For Extended Warranty Service In China

06 May 2010

The Finnish mobile phone maker Nokia has announced that it will expand its sales network for extended warranty service in China and will offer an additional warranty period of 12 months to Chinese users.
According to Nokia, it will start to sell the extended warranty service in its specialty stores in China. Chinese users now can [...]

China Unicom Shanghai To Close 10060 Customer Service Hotline

12 August 2009

China Unicom Shanghai has published a report which states because the integration of its customer service and supporting systems have been completed, the current 10060 customer service hotline will be closed on August 30, 2009.
The 10060 customer service hotline formerly belonged to China Netcom, which was acquired by China Unicom during the telecom industry restructuring [...]

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